Refund and Returns Policy
Effective Date: January 6, 2025
Thank you for shopping at Friendpariz Car Accessories. We value your satisfaction and strive to ensure a seamless shopping experience. Please read our Refund and Returns Policy carefully to understand your rights and obligations regarding returns, refunds, and exchanges.
1. Returns
Eligibility for Returns
To be eligible for a return, your item must:
Be unused and in the same condition that you received it.
Be in the original packaging.
Include the receipt or proof of purchase.
Return Window
You may return items within 30 days of receiving your order. After this period, we cannot accept returns.
Non-Returnable Items
The following items are not eligible for return:
Gift cards.
Custom or personalized products.
Items marked as “final sale.”
2. Refunds
Processing Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
Partial Refunds
Partial refunds may be granted for items:
Not in their original condition.
Missing parts not due to our error.
Late or Missing Refunds
If you haven’t received your refund:
Check your bank account again.
Contact your credit card company; it may take some time before your refund is officially posted.
Contact your bank. There is often processing time before a refund is posted.
If you’ve done all of this and still have not received your refund, please contact us at info@friendpariz.net.
3. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at info@friendpariz.net and send your item to:
18893 N State 109 Hwy, Scranton, Arkansas (AR)
4. Shipping
Return Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Damaged or Defective Items
For items received damaged or defective, we will cover return shipping costs. Please contact us immediately at info@friendpariz.net with photographic evidence.
Address for Returns
Please ship your returns to:
Friendpariz Car Accessories
18893 N State 109 Hwy, Scranton, Arkansas (AR)
5. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us:
Phone: (479) 938-7016
Email: info@friendpariz.net
Website: friendpariz.net
We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for changes.